Privacy Policy

Combat Stress is committed to protecting the personal information of all visitors to its website. We recognise our obligation to keep personal information secure and to tell you how we treat information about you.

INFORMATION COLLECTED
Users of our website can visit the site without revealing their identity or providing information about themselves.

We collect information directly from users when they voluntarily submit their personal information to us via registration forms on our website, when placing an order on our on-line shop and in correspondence.

At certain parts of our website, we may provide the opportunity for you to register for an event or order goods, join a mailing list or request information. We reserve the right to add to the list of opportunities currently available to our users.

USE OF COLLECTED INFORMATION

Personal information provided by you or collected from third parties is used solely by us and will only be shared with other organisations and companies to process orders and payments.

It may also be used to provide you with additional information by post or email (only where express consent is received) regarding forthcoming events, provision of products and services, to notify you of any changes to our services and to contact you with information regarding similar services which we consider may be of interest.If you do not want us to use your data in this way, please indicate this on our online registration forms when we collect your data.

In the event that we wish to use personal information for other purposes we will inform you.

In order to process requests, respond to enquiries and (where consent has been obtained) provide you with information about other events, goods and services, your personal information may need to be passed to, stored by and/or processed by other companies that we have engaged to provide services to us (eg RBLI and Sage Pay). Any such companies are contractually bound to keep such personal information secure and to use it strictly for the performance of the particular services only. They are not permitted to use your personal information for any other reason without your consent.

We may also pass or share your personal information to our subsidiary, namely Combat Stress Trading Limited, although they will only use that information for the same purposes for which it was given.
Circumstances may arise where information is disclosed to a third party under a legal obligation or as a means for protecting the users’ rights.

SECURITY OF COLLECTED INFORMATION
Combat Stress maintains strict physical, electronic and administrative safeguards to protect your personal information from unauthorised or inappropriate access.

In the event of information being processed abroad, stringent contracts will be put in place to prevent misuse. Workers, affiliates and business partners who misuse a user's personal information are subject to legal or disciplinary actions.

RIGHTS OF WEBSITE USERS
Users of our website may review and update any personal information that is provided to us or collected through this website and actually stored by us [on secure servers].

Combat Stress will respond appropriately to users’ request to correct inaccurate personal information and all complaints relating to the collection, storage, use and disclosure of personal information will be dealt with promptly in a confidential manner. It is completely up to users to provide us with their personal information.
Users have the right to ask us not to process their personal data for marketing purposes when registering personal information, and where they have consented on registration forms to be contacted, they may withdraw that consent at any time. You can also exercise this right at any time by contacting us at the address below or by email through our website.

Combat Stress is registered under and complies with the provisions of the Data Protection Act 1998. For the purpose of the Data Protection Act 1998 (the Act), the data controller is Combat Stress and we can be contacted at the following address:

CONTACT
Tyrwhitt House
Oaklawn Road
Leatherhead
Surrey
KT22 0BX
Email: contactus@combatstress.org.uk
Tel: 01372 587100

ACCESS TO INFORMATION ACT
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, users will be contacted by email.

COPYRIGHT NOTICE
Combat Stress as the web site operator and our affiliates and business partners each reserve copyright in all content that they provide to the site, including but not limited to design, text, software, drawings, graphics and other files. None of these may be republished, reproduced, downloaded, displayed, distributed, posted transmitted or sold in any form or by any means in whole or in part without prior written permission of the copyright owner.

No part of this web site content may be reproduced and reused for any commercial purpose whatsoever. All page headers, button icons, logos, collection material, custom graphics and all other types of graphics used on this site may not be copied or imitated without the right owner's permission.

COOKIES
Although presently cookies are not used on this web site, the forum reserves the right to use cookies in the future. A 'cookie' is a small text file which is placed on a user’s hard drive when a website is visited. It collects browser information tracking a user’s movements through the website. Cookies can also be used to identify an individual when returning to a website. Where cookies are used, the user will be informed of their presence and function and given the opportunity to disallow the cookie being placed on their hard drive. Users of the Investors Forum web site will be notified of any change.

Terms & Conditions

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